Specialty
Hospital

Enterprise Strategy Map 2008 - 2010

 

People

  • Attract, develop, retain engaged employees
  • Create competitive compensation & benefits plans
  • Develop competent staff
  • Enhance safety culture
  • Enhance leadership development & succession plan
  • Build "Parkway Pride" & employee engagement programme
 

Quality

  • Achieve the finest clinical outcomes
  • Meet or exceed globally recognized clinical outcomes & benchmarks
  • Build strong relationships with doctors & other partners
  • Build a reputation for clinical excellence
  • Create climate of open communication
 
     
 

Service

  • Attain the highest levels of service excellence
  • "Journey to Excellence"
  • Create patient-focused environments
  • Continuous process improvement
 

Finance

  • Meet & exceed our financial goals
  • Exceed international benchmarks for operational efficiency
  • Increase bargaining power
  • Optimise use of facilities
  • Minimise financial risks
  • Improve profitability through bundling
  • Improve marketability of programmes
 
     
   

Growth

  • Grow the system per our strategic plans
  • Singapore Operations
  • International Operations
  • Grow the REIT
  • Develop good networks in target market